Cancellation and Refund Policy

Order Cancellations

• Orders can be canceled within 24hrs of placement. After this period, cancellations may not be possible.
• To cancel, contact our customer support team at nanisfoodworld@gmail.com.

Refund Policy

• Refunds are applicable only for eligible returns and cancellations.
• Refunds will be processed to the original payment method within 7 business days.

Non-Refundable Items

• Customized or perishable products are not eligible for refunds.

Damaged or Defective Products

• If a product is damaged or defective, notify us within 24hrs of delivery with supporting evidence (photos). A replacement or refund will be provided.